Shipping + Returns
 

DOMESTIC DELIVERY

We are excited to offer FREE GROUND SHIPPING with UPS on all orders shipped to USA destinations (excluding Hawaii and Alaska). Upon shipment, UPS Ground can take anywhere from 3-5 business days.

OTHER SHIPPING NOTES

• Orders placed on a weekday before 2:00 p.m. (EST) will generally begin processing that day. Orders placed after 2:00 p.m. (EST) will generally begin processing the next business day.

• For orders placed on weekends or holidays, orders will generally begin processing on the next business day (M-F). We do not offer Saturday delivery.

• Holidays and peak sales time may alter your shipment time frame.

• Please note: We do not provide delivery to freight forwarding companies. Unfortunately, our carriers are unable to deliver to APO/FPO addresses or P.O. boxes at this time.

RETURNS

Within 30 days on unused items only. Shipping paid by customer. Please email us at info at twigandarrownyc.com for details before returning your item.